Account health
Account health scoring blends product usage, support sentiment, billing, and engagement.
Average score
73
Accounts at risk
2
of 5
ARR tracked
$324k
Churn risk (90d)
$28k
Dunes Logistics flagged
Account list
| Account | Score | Trend | Risk | ARR | CSM | Signals |
|---|---|---|---|---|---|---|
Acme Foods | 92 | low | $84,000 | Layla | Daily active inbox NPS 9 Renewal in 90d | |
Nile Cosmetics | 78 | low | $36,000 | Omar | Steady usage 1 open ticket | |
Riyadh Real Estate | 61 | medium | $120,000 | Sara | Sends ↓ 22% WoW No campaigns last 14d | |
Dunes Logistics | 44 | high | $28,000 | Layla | No login 21d Failed payment Support escalation | |
Cairo Pharma | 88 | low | $56,000 | Omar | Adopted AI agents Expansion signal |